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Shared Services Operations Lead

Location: Coventry, GB

POSTED DATE: 07/12/2017

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POSTING END DATE: 21/12/2017

ADVERTISED SALARY: £40,000 - £50,000

LOCATION: Coventry, West Midlands


An ever-evolving heritage. A truly exciting future. Two of the world’s most iconic brands. Jaguar Land Rover is revered across the globe. Continually pushing the boundaries of innovation and redefining the benchmark for excellence, we set the standards others want to follow. We want to keep it that way too. Which is where you join the journey.



Every product. Every process. Every environment. Our vehicles continually set the benchmark for luxury, innovation and performance thanks to our unrivalled commitment to infinite detail. Join us within our Purchasing teams, and you’ll be the driving force behind it all.


The Jaguar Land Rover Purchasing Shared Services Team provides a number of services to our Purchasing colleagues. We operate in a metrics-driven environment, governed extensively by Service Level Agreements that are managed on a daily basis.  It is a lively place with great team spirit, where workload is shared, and problems are routinely solved in a collaborative way.


You'll be responsible for the day-to-day operational management of the offshore shared service centre and the service management of suppliers in line with SLA's (including reporting) to the Purchasing function within a culture of performance excellence.



You'll have a proven track record of successful service delivery against strict SLAs and deadlines and will hold strong experience of directly managing a team, driving their performance to exceed targets. Ideally, you'll have managed an offshore team and service delivery partner but you'll need to have a background within a commercial, engineering, IT or project management function.



Bring all this to the home of premium innovation, and you’ll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes Jaguar Land Rover the perfect place to continue your journey.


Jaguar Land Rover is committed to equal opportunity for all.

Job Segment: Operations Manager, Engineer, Project Manager, Operations, Engineering, Technology

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